DONNZEN - TERMS OF SERVICE

OVERVIEW

This website is operated by Donnzen. Throughout the site, the terms "we", "us" and "our" refer to Donnzen. Donnzen offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

SECTION 2 - PRODUCTS OR SERVICES (TEA & CONSUMABLES)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products. However, please note that Dancong Oolong tea is a natural, agricultural product. Slight variations in leaf color, size, and flavor profile may occur between different harvests and batches. This is a hallmark of authentic, artisanal tea and not a product defect.

SECTION 3 - HEALTH DISCLAIMER (IMPORTANT)

The information provided on Donnzen.com, including product descriptions, blog posts, and marketing materials, is for educational and informational purposes only. It is not intended as medical advice.

• Our teas are not intended to diagnose, treat, cure, or prevent any disease.
• Any statements regarding the potential health benefits of tea have not been evaluated by the Food and Drug Administration (FDA).
• Please consult with a qualified healthcare professional before incorporating new dietary products into your routine, especially if you are pregnant, nursing, or have a pre-existing medical condition.

SECTION 4 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

SECTION 5 - THIRD-PARTY LINKS & OPTIONAL TOOLS

We may provide you with access to third-party tools (such as shipping trackers or payment gateways) over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind.

SECTION 6 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with standard international e-commerce laws and the local jurisdiction where Donnzen operates.